Manage Chat Rooms v.3.22.2023

Administrator Guide

March 22, 2023

Manage Chat Rooms 

*All COBRA Orgs include a General and Incident Wide Chat Room. Org Admins can create additional chatrooms within their Org that can be either Available to All Users or made Private for specific Users.

Create Chat Room

1. Click Create a New Chat Room button.

2. Type in the desired Name of the Chat Room.

3. Optional: Type in the Description of the Chat room.

4. By default, the Available to All Users checkbox will be checked to keep the Chat  Room public. By unchecking the box and choosing specific Users, this will make the Chat  Room private to the Users given access.

5. Click Save to create the Chat Room.

Edit Chat Room

1. Click Edit Incident Wide Access button.

2. Type in the NEW Name of the Chat Room.

3. Optional: Type in the Description of the Chat room.

4. By clicking the Available to All Users checkbox will keep the Chat Room public. By unchecking the box and choosing specific Users, this will make the Chat  Room private to the Users given access.

5. Click Save to create the Chat Room.